PRIVACY POLICY

(Compliant with the Australian Privacy Act 1988 & Australian Privacy Principles)

1. Introduction

This Privacy Policy explains how Bender Co. 43 681 592 673 collects, uses, stores and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using this website, you agree to the collection and use of information in accordance with this policy.

2. What Information We Collect

We may collect the following types of personal information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party payment providers)

  • IP address and device information

  • Purchase history

We only collect information necessary to provide our products and services.

3. How We Collect Information

We collect personal information when you:

  • Place an order

  • Create an account

  • Subscribe to marketing emails

  • Contact us via email or website form

  • Interact with our website (via cookies)

4. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Provide customer service

  • Send order updates

  • Improve our website and services

  • Send marketing communications (only if you opt in)

  • Prevent fraud and ensure security

5. Payment Security

Payments are processed through secure third-party providers (such as Stripe, PayPal, etc.). We do not store full credit card details on our servers.

6. Disclosure of Personal Information

We may disclose your information to:

  • Shipping providers

  • Payment processors

  • IT service providers

  • Legal authorities if required by law

We do not sell or rent your personal information.

7. Cookies

Our website uses cookies to:

  • Improve website functionality

  • Analyse traffic

  • Personalise your experience

You can disable cookies through your browser settings.

8. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

9. Access & Correction

You may request access to or correction of your personal information by contacting us at:

Email: bender.co@outlook.com

10. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us in writing. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page.